At the conclusion of each training session, class participants complete an evaluation form which rates us on a scale of 1 to 5 in a number of areas, including Course Objectives, Instructor Delivery, Covered Topics, Training Manuals, Group Exercises and Overall Class Value. We review the evaluations from each session and input the responses into a database that allows us to review stats by such categories as Course, Consultant, and Client, among others. We use this data to help improve our materials and our performance, as instructor scores are part of our consultant evaluation process.