[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="3_4" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" spacing="yes" center_content="no" column_tag="div" link="" target="_self" link_description="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="right-border" id="" background_image_id="" type_medium="" type_small="" order_medium="0" order_small="0" spacing_left_medium="" spacing_right_medium="" spacing_left_small="" spacing_right_small="" spacing_left="" spacing_right="" margin_top_medium="" margin_bottom_medium="" margin_top_small="" margin_bottom_small="" margin_top="0px" margin_bottom="0px" padding_top_medium="" padding_right_medium="" padding_bottom_medium="" padding_left_medium="" padding_top_small="" padding_right_small="" padding_bottom_small="" padding_left_small="" padding_top="" padding_right="" padding_bottom="" padding_left="" hover_type="none" border_sizes_top="" border_sizes_right="" border_sizes_bottom="" border_sizes_left="" border_color="" hue="" saturation="" lightness="" alpha="" border_style="solid" border_radius_top_left="" border_radius_top_right="" border_radius_bottom_right="" border_radius_bottom_left="" box_shadow="no" box_shadow_vertical="" box_shadow_horizontal="" box_shadow_blur="0" box_shadow_spread="0" box_shadow_color="" box_shadow_style="" z_index_subgroup="regular" z_index="" z_index_hover="" overflow="" background_type="single" gradient_start_color="" gradient_end_color="" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_color="" background_image="" lazy_load="none" skip_lazy_load="" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" render_logics="" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" sticky_offset="" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_origin="" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0" transform_translate_y_hover="0" transform_rotate_hover="0" transform_skew_x_hover="0" transform_skew_y_hover="0" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no" border_position="all"][fusion_text]

Requisition ID: R10015843

Category: Program Management Location: Colorado Springs - CO, United States of America Citizenship Required: United States Citizenship Clearance Type: None Telecommute: No- Teleworking not available for this position Shift: 1st Shift (United States of America) Travel Required: Yes, 25% of the Time Positions Available: 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Space Systems – Launch and Missile Defense Systems has an exciting career opportunity for a Sr. Principal / Staff Process Improvement Analyst to join our team of qualified, diverse individuals. This position will be located in Colorado Springs, CO. Position Overview: The Sr. Principal / Staff Process Improvement Analyst will join the Missile Defense Solutions (MDS) Team to work on multiple programs within the Business Unit (BU). Responsibilities will include working with internal stakeholders to identify, prioritize and lead/facilitate improvement efforts resulting in measurable operational efficiencies. You will be responsible for primary support of the Colorado Springs, CO locations but will work liaise with and provide secondary support to the Huntsville, AL Sr. Principal / Staff Process Improvement Analyst. Essential Functions:

• Lead/facilitate integrated, multi-disciplined continuous improvement projects that support the sector’s strategic direction
• Engage in targeted activities with program teams at the request of the leadership
• Coach/mentor improvement teams to develops solutions to problems of varying complexity which require a high degree of ingenuity and creativity
• Establish performance metrics to measure and sustain improvements
• Provide coaching, training and consultation in Six-Sigma and Lean principles to colleagues pursuing certification
• Demonstrate success in leading diverse cross functional teams to higher performance
• Maintain positive working relationships with peers, leadership, and team members when interacting on difficult systematic problems
• Communicate improvement progress and issues through visual, verbal, and written methods to stakeholders and business leaders
• Foster a collaborative culture that sustains the momentum around employee engagement and inclusion, affordability, innovation, value growth and continuous improvement.

The selected candidate should thrive in a fast-paced work environment with high expectations, significantly diverse assignments, collaborative/team settings across all levels. This requisition may be filled at a higher grade based on qualifications listed below.

Basic Qualifications:

This requisition may be filled at either a Sr. Principal Process Improvement Analyst or Staff Process Improvement Analyst level. BQs for a Sr. Principal Process Improvement Analyst are:

• Bachelor’s Degree from an accredited university and 10 years of related experience, or a Master's Degree and 8 years of related experience
• Proven success in leading multiple process improvement teams/activities across programs or disciplines
• Ability to organize, prioritize and self-manage a variety of improvement activities
• Basic knowledge of Tableau and/or Power BI, SharePoint and Jira/Azure DevOps
• Excellent communication and presentation skills
• Six-Sigma Green Belt Certification
• Ability and willingness to travel 25% of the time.
• Candidates must be able to obtain and maintain an active U.S. Government security clearance at the DoD Secret level

BQs for a Staff Process Improvement Analyst are:

• Bachelor’s Degree from an accredited university and 15 years of related experience, or a Master's Degree and 13 years of related experience
• Proven success in leading multiple process improvement teams/activities across programs or disciplines
• Ability to organize, prioritize and self-manage a variety of improvement activities
• Basic knowledge of Tableau and/or Power BI, SharePoint and Jira/Azure DevOps
• Excellent communication and presentation skills
• Six-Sigma Green Belt Certification
• Ability and willingness to travel 25% of the time.
• Candidates must be able to obtain and maintain an active U.S. Government security clearance at the DoD Secret level

Preferred Qualifications:

• Bachelor’s Degree in Quality, Manufacturing, Engineering, Mission Assurance or Program Management
• DoD background in Space, Defense and/or IT
• Six-Sigma Black Belt or Lean Expert Certification
• Proficiency in: -Data/statistical analysis -Microsoft Office products
• Intermediate knowledge in: -Tableau and/or Power BI for data analytics -SharePoint -Azure DevOps and/or Jira
• A current active in-scope U.S. Government DoD Secret security clearance

Salary Range: 94200 - 141400 Salary Range 2: 116900 - 175300 Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The health and safety of our employees and their families is a top priority. With the continuing impacts of COVID-19 around the world, we are taking action to protect the health and well-being of our colleagues and maintain the safety of the communities where we operate. As a federal contractor, and consistent with Executive Order 14042 (https://www.saferfederalworkforce.gov/contractors/) we will require all newly hired employees in the United States to be fully vaccinated by January 18, 2022 or by your start date if it is after January 18th. Federal guidance allows for disability/medical and religious accommodations with respect to the vaccine requirement. Any requested accommodations must be reviewed and approved (if applicable) in advance of your start date. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.   Apply here[/fusion_text][/fusion_builder_column][fusion_builder_column type="1_4" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" spacing="" center_content="no" column_tag="div" link="" target="_self" link_description="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="widget-box" id="" background_image_id="" type_medium="" type_small="" order_medium="0" order_small="0" spacing_left_medium="" spacing_right_medium="" spacing_left_small="" spacing_right_small="" spacing_left="" spacing_right="" margin_top_medium="" margin_bottom_medium="" margin_top_small="" margin_bottom_small="" margin_top="" margin_bottom="" padding_top_medium="" padding_right_medium="" padding_bottom_medium="" padding_left_medium="" padding_top_small="" padding_right_small="" padding_bottom_small="" padding_left_small="" padding_top="" padding_right="" padding_bottom="" padding_left="" hover_type="none" border_sizes_top="" border_sizes_right="" border_sizes_bottom="" border_sizes_left="" border_color="" hue="" saturation="" lightness="" alpha="" border_style="solid" border_radius_top_left="" border_radius_top_right="" border_radius_bottom_right="" border_radius_bottom_left="" box_shadow="no" box_shadow_vertical="" box_shadow_horizontal="" box_shadow_blur="0" box_shadow_spread="0" box_shadow_color="" box_shadow_style="" z_index_subgroup="regular" z_index="" z_index_hover="" overflow="" background_type="single" gradient_start_color="" gradient_end_color="" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_color="" background_image="" lazy_load="none" skip_lazy_load="" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" render_logics="" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" sticky_offset="" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_origin="" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0" transform_translate_y_hover="0" transform_rotate_hover="0" transform_skew_x_hover="0" transform_skew_y_hover="0" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no" border_position="all"][fusion_widget_area name="avada-custom-sidebar-sidebartext" title_size="" title_color="" hue="" saturation="" lightness="" alpha="" background_color="" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="" margin_right="" margin_bottom="" margin_left="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" /][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="3_4" layout="3_4" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" spacing="yes" center_content="no" column_tag="div" link="" target="_self" link_description="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="right-border" id="" background_image_id="" type_medium="" type_small="" order_medium="0" order_small="0" spacing_left_medium="" spacing_right_medium="" spacing_left_small="" spacing_right_small="" spacing_left="" spacing_right="" margin_top_medium="" margin_bottom_medium="" margin_top_small="" margin_bottom_small="" margin_top="0px" margin_bottom="0px" padding_top_medium="" padding_right_medium="" padding_bottom_medium="" padding_left_medium="" padding_top_small="" padding_right_small="" padding_bottom_small="" padding_left_small="" padding_top="" padding_right="" padding_bottom="" padding_left="" hover_type="none" border_sizes_top="" border_sizes_right="" border_sizes_bottom="" border_sizes_left="" border_color="" hue="" saturation="" lightness="" alpha="" border_style="solid" border_radius_top_left="" border_radius_top_right="" border_radius_bottom_right="" border_radius_bottom_left="" box_shadow="no" box_shadow_vertical="" box_shadow_horizontal="" box_shadow_blur="0" box_shadow_spread="0" box_shadow_color="" box_shadow_style="" z_index_subgroup="regular" z_index="" z_index_hover="" overflow="" background_type="single" gradient_start_color="" gradient_end_color="" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_color="" background_image="" lazy_load="none" skip_lazy_load="" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" render_logics="" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" sticky_offset="" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_origin="" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0" transform_translate_y_hover="0" transform_rotate_hover="0" transform_skew_x_hover="0" transform_skew_y_hover="0" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="false" border_position="all" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset=""]The Performance Improvement Continuous Improvement Managers role is to identify, lead, and execute the Continuous Improvement Strategy via Lean and Six Sigma methods throughout Diversus Health to deliver quantified results. This includes business planning, facilitation, execution of Kaizen events, and sustainment through standard work procedures. The Continuous Improvement Manager will drive cultural transformation through cross collaborative teams by driving involvement and talent development. Regularly interacting and providing insight and influence at all levels of the organization including leadership, management, and front line staff in leading and encouraging Continuous Improvement Initiatives and work places. Essential Functions:

• Establish and enhance a Diversus Health Continuous Improvement Program
• Assess needs, prepare, plan, coordinate, schedule, organize, and facilitate various Lean and Kaizen events including, but not limited to training, workshops, rapid improvement events, process mapping, and value stream analysis
• Lead and run 1 5 day Lean Rapid Improvement Events (Kaizen) and Lean projects
• Provide support to the management team and staff in the implementation of Lean principles
• Support the management team in the review of progress and the identification and implementation of Lean improvement efforts
• Collect, collate and analyze data to chart existing processes and recommend measures for improvement
• Develop training curriculum that fits business needs
• Train employees in the approach, tools and techniques of Lean and review effectiveness of the training
• Guide staff in the identification and elimination of waste using tools such as standard work, PDCA, and A3 problem solving
• Track benefits of the program across the organization and report cumulative progress
• Cultivate and foster positive working relationships with team members, event teams, executives, managers, supervisors, employees and other stakeholders to gain cooperation, support, and buy-in to continuous improvement
• Provide successful communication to employees on training opportunities, Lean tools, successful implementation strategies, and other events via written and oral presentations
• Assist senior leadership in planning and designing Lean strategies, project selection and prioritization workshops, integrated with strategic objectives while tailored to service/program specific needs
• Revise procedures, processes, and/or methods to increase effectiveness, test alternative approaches, assist in the implementation of approved improvements/modifications, provide instruction to operating personnel, and perform follow up to ensure defined outcomes are achieved
• Ensure the sustainability of improvements
• Identifies metrics and performance indicators and collects relevant data and tracks progress towards goals.
• Conducts root cause analysis to determine inefficiencies or weaknesses.
• Lead efforts to drive cross-functional activities in Process Improvement, Project Management, and Quality Management
• Facilitate and lead Continuous Improvement events as a subject matter expert while empowering staff to present ideas and create improvements and solutions.
• Leverage best practices gained through Continuous Improvement activities to other activities which would benefit from implementation.
• Track and report on the results of each Continuous Improvement activity or project.
• As an extension of the Diversus Health Leadership Team, build and maintain strong relationships with internal and external stakeholders to garner buy-in and collaboration on organizational Continuous Improvement activities
• Collaborate closely with colleagues and executive/senior leadership to build and maintain cross-functional alignment
• Apply change management principles to generate buy-in, maintain alignment, drive accountability and ensure standardized tools and methods are used for initiatives/projects
• Attend leadership meetings to gather information and maintain oversight of projects. Provide regular progress reports to the VP of Performance Improvement. Coordinate regular, efficient methods of communication with senior leaders.
• Meets defined individual and department goals, activity metrics and Key Performance Indicators
• Regular and consistent onsite attendance is required to perform essential functions of the job
• Other Quality Improvement and Process Improvement duties as assigned.

The environment at Diversus Health is fluid. Roles and responsibilities may be altered to accommodate changing business conditions and objectives. Employees may be asked to perform duties that are outside of the specific work that is listed. This position may require you to work standard hours, as well as flexible hours before and after standard hours, and overtime in excess of 40 hours in a work week. Knowledge/Skills/Abilities:

• Strong knowledge and experience applying LEAN/Six Sigma principles and/or related Quality and Process Improvement tools (e.g. SIPOC, Root Cause Analysis, Kaizen Blitz, Value Stream Mapping, 6S, 8Wastes, Change Management, etc.)
• Expert level understanding of Lean and/or similar continuous improvement methodologies, plus an understanding of processes and project management, and knowledge of when to use which method or tool
• Expert level facilitation skills and experience
• Expert level communication, interpersonal, and influencing skills (without authority), with ability to use fact-based and well-thought-out arguments to challenge all levels or change behavior/techniques as required
• Ability to work effectively with different personalities and all levels of the organization
• Ability to hold performance dialogues and identify root-causes of problems with all levels of the organizations
• Ability to drive to actionable outcomes and follow up on results
• Expert level proficiency in training, communication, presentations skills, and development of materials and curriculum
• Ability to work independently and to drive work to completion
• Ability to work with diverse teams across multiple disciplines within the organization
• Ability to adapt behavior and work methods in response to new information, changing conditions or unexpected obstacles
• Ability to collect, analyze and interpret both qualitative and quantitative data
• Demonstrated analytical, root cause analysis, problem solving, and decision-making skills.
• Experience in change management
• Ability to utilize management and planning tools (production boards, flow diagrams, affinity diagrams, gap analysis, and selection/prioritization matrix)
• High level of proficiency in Microsoft Office applications, including Teams, SharePoint, Word, Excel, PowerPoint, Outlook, Visio, and virtual collaboration tools
• Ability to break down large efforts into manageable steps
• Ability to set and meet deadlines for self and others
• Time and task management prioritization skills

Education/Experience/License/Certificates: Bachelor's Degree in business or technical discipline (i.e. engineering, manufacturing, logistics, etc.) or a related field required

• Continuous Improvement Certification Required (e.g. Black Belt, Green Belt, ASQ, CQIA, etc.)
• 5-7 years of relevant experience in training, education, and continuous improvement.
• Formal project management training and skills including managing multiple teams and priorities simultaneously.
• Previous experience working in the healthcare service sector and/or quality improvement programs preferred
• Embodies a commitment to:
• Passion: a commitment to being present in the moment to create excitement and allow individuals to utilize their passion in daily functions. Help individuals connect their daily responsibilities with Diversus Health's larger mission
• Humility: Level setting with all parties and advocates for all voices within Diversus Health
• Corporate Citizenship: continued commitment to behave ethically and contribute to economic development while improving the quality of life of our workforce and their families, as well as of the local community and society at large.
• Value in diversity: ability to recognize the value in differing perspectives, culture, etc., and leveraging those diverse components to develop experiences aligned with our internal and external communities
• Innovation: thinking differently than the status quo to explore opportunities that provide a competitive advantage.
• FUN: Contribute to, and be part of, an environment where individuals feel joy, comfort and connected to the organization's larger initiatives, while simultaneously experiencing a sense of cultural acceptance and belonging
• Integration: cross functional implementation of theory, principles, and best practices from across the behavioral health industry in order to improve execution of strategies and deliver high quality experiences
• Excellence: unwavering commitment to work that reflects the standard our colleagues and persons expect and deserve.
• Transparency: communication, steward of resources, and the mistakes one makes (Fail/Fail Fast/Fail Fast Forward), while giving credit where it is due.
• Safety: speaks to interconnectedness of all facets (departments and personnel) of the organization

Diversus Health_ does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law._ Location: 675 Southpointe Dr, Colorado Springs, CO 80906 Job Type: Full-time Pay: $83,000.00 - $86,000.00 per year   Apply Here[/fusion_text][fusion_separator style_type="none" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" flex_grow="0" top_margin="25px" bottom_margin="25px" width="" height="20" alignment="center" border_size="0" weight="" amount="" sep_color="" hue="" saturation="" lightness="" alpha="" icon="" icon_size="" icon_color="" icon_circle="" icon_circle_color="" /][fusion_title title_type="text" rotation_effect="bounceIn" display_time="1200" highlight_effect="circle" loop_animation="off" highlight_width="9" highlight_top_margin="0" before_text="" rotation_text="" highlight_text="" after_text="" title_link="off" link_url="" link_target="_self" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" content_align_medium="" content_align_small="" content_align="left" size="2" animated_font_size="" fusion_font_family_title_font="" fusion_font_variant_title_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="var(--awb-color8)" hue="" saturation="" lightness="" alpha="" animated_text_color="" text_shadow="no" text_shadow_vertical="" text_shadow_horizontal="" text_shadow_blur="0" text_shadow_color="" margin_top_medium="" margin_right_medium="" margin_bottom_medium="" margin_left_medium="" margin_top_small="" margin_right_small="" margin_bottom_small="" margin_left_small="" margin_top="" margin_right="" margin_bottom="" margin_left="" margin_top_mobile="" margin_bottom_mobile="" gradient_font="no" gradient_start_color="" gradient_end_color="" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" highlight_color="" style_type="none" sep_color="" link_color="" link_hover_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset=""] FAQs [/fusion_title][fusion_accordion type="" inactive_icon="" active_icon="" margin_top="" margin_bottom="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" boxed_mode="" border_size="1" border_color="" hue="" saturation="" lightness="" alpha="" background_color="" hover_color="" divider_line="" divider_color="" divider_hover_color="" padding_top="" padding_right="" padding_bottom="" padding_left="" title_tag="h4" fusion_font_family_title_font="" fusion_font_variant_title_font="" title_font_size="" title_line_height="" title_letter_spacing="" title_text_transform="" title_color="#222222" icon_size="" icon_color="" icon_boxed_mode="" icon_box_color="" icon_alignment="" fusion_font_family_content_font="" fusion_font_variant_content_font="" content_font_size="" content_line_height="" content_letter_spacing="" content_text_transform="" content_color="#333333" toggle_hover_accent_color="" toggle_active_accent_color=""][fusion_toggle title="What are the most common issues a process improvement manager faces?" open="no" class="" id="" fusion_font_family_title_font="" fusion_font_variant_title_font="" title_font_size="" title_line_height="" title_letter_spacing="" title_text_transform="" title_color="#222222" hue="" saturation="" lightness="" alpha="" fusion_font_family_content_font="" fusion_font_variant_content_font="" content_font_size="" content_line_height="" content_letter_spacing="" content_text_transform="" content_color="#333333"]One of the most common struggles process improvement managers typically faces is the issue of resistance to change. This can come from employees who are comfortable with the current business processes or management who may be reluctant to invest in new approaches. Another common issue is constantly adapting to new technologies and trends. This can be a challenge in itself, as well as keeping up with the competition using the company resources. Finally, process improvement managers must effectively communicate new processes' benefits to employees and the business management core.[/fusion_toggle][fusion_toggle title="What is the impact of total quality management improvement on the business system?" open="no" class="" id="" fusion_font_family_title_font="" fusion_font_variant_title_font="" title_font_size="" title_line_height="" title_letter_spacing="" title_text_transform="" title_color="#222222" hue="" saturation="" lightness="" alpha="" fusion_font_family_content_font="" fusion_font_variant_content_font="" content_font_size="" content_line_height="" content_letter_spacing="" content_text_transform="" content_color="#333333"]A successful process improvement program will enhance products, services, and how a business operates while lowering costs. It is critical to remember that quality is a customer attribute as well as a product attribute. Customers who receive high-quality products and services are more likely to stay with the company and recommend it to others. A process improvement manager can significantly impact the business system in total quality management improvement. They can assist in identifying and correcting system errors and improve the efficiency of the company's core business systems. This can result in increased profits and a more positive customer experience. To be successful in process improvement, managers must work closely with other departments responsible for the company's effective business operations. This includes the engineering department, responsible for designing the processes, and the marketing department, responsible for selling the products. In addition, process improvement managers must work with customers to ensure they receive the best products and services.[/fusion_toggle][fusion_toggle title="Why are time audits so crucial for continuous improvement managers to perform?" open="no" class="" id="" fusion_font_family_title_font="" fusion_font_variant_title_font="" title_font_size="" title_line_height="" title_letter_spacing="" title_text_transform="" title_color="#222222" hue="" saturation="" lightness="" alpha="" fusion_font_family_content_font="" fusion_font_variant_content_font="" content_font_size="" content_line_height="" content_letter_spacing="" content_text_transform="" content_color="#333333"]Time is one of the most valuable resources that businesses waste. By accurately measuring and estimating how long a process takes on behalf of your employees, you can gain insight into where it can be optimized. Utilizing the software is all that is required to time a process. Then, you can evaluate the duration of processes and look for ways to reduce time wastage. This may entail automating approval processes and reducing the number of touchpoints to prevent potential bottlenecks and delays that will improve the company's vital business systems.[/fusion_toggle][fusion_toggle title="What are best practices in business administration?" open="no" class="" id="" fusion_font_family_title_font="" fusion_font_variant_title_font="" title_font_size="" title_line_height="" title_letter_spacing="" title_text_transform="" title_color="#222222" hue="" saturation="" lightness="" alpha="" fusion_font_family_content_font="" fusion_font_variant_content_font="" content_font_size="" content_line_height="" content_letter_spacing="" content_text_transform="" content_color="#333333"]There are several best practices in business administration, but one of the most important is process improvement. Process improvement is the systematic examination and change of business processes to improve efficiency and effectiveness. It is a vital tool for businesses to achieve their desired outcomes and goals. There are several steps involved in process improvement, but the basic process is as follows:

1. Identify the problem or opportunity
2. Analyze the current process
3. Develop potential solutions
4. Select the best solution
5. Implement the solution
6. Evaluate the results
7. Make adjustments as necessary

Process improvement is an ongoing process, not a one-time event. Therefore, it should be revisited regularly to ensure that business processes are still effective and efficient.[/fusion_toggle][/fusion_accordion][/fusion_builder_column][fusion_builder_column type="1_4" layout="1_4" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" spacing="" center_content="no" column_tag="div" link="" target="_self" link_description="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="widget-box" id="" background_image_id="" type_medium="" type_small="" order_medium="0" order_small="0" spacing_left_medium="" spacing_right_medium="" spacing_left_small="" spacing_right_small="" spacing_left="" spacing_right="" margin_top_medium="" margin_bottom_medium="" margin_top_small="" margin_bottom_small="" margin_top="" margin_bottom="" padding_top_medium="" padding_right_medium="" padding_bottom_medium="" padding_left_medium="" padding_top_small="" padding_right_small="" padding_bottom_small="" padding_left_small="" padding_top="" padding_right="" padding_bottom="" padding_left="" hover_type="none" border_sizes_top="" border_sizes_right="" border_sizes_bottom="" border_sizes_left="" border_color="" hue="" saturation="" lightness="" alpha="" border_style="solid" border_radius_top_left="" border_radius_top_right="" border_radius_bottom_right="" border_radius_bottom_left="" box_shadow="no" box_shadow_vertical="" box_shadow_horizontal="" box_shadow_blur="0" box_shadow_spread="0" box_shadow_color="" box_shadow_style="" z_index_subgroup="regular" z_index="" z_index_hover="" overflow="" background_type="single" gradient_start_color="" gradient_end_color="" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_color="" background_image="" lazy_load="none" skip_lazy_load="" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" render_logics="" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" sticky_offset="" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_origin="" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0" transform_translate_y_hover="0" transform_rotate_hover="0" transform_skew_x_hover="0" transform_skew_y_hover="0" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="true" border_position="all" first="false"][fusion_widget_area name="avada-custom-sidebar-sidebartext" title_size="" title_color="" hue="" saturation="" lightness="" alpha="" background_color="" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="" margin_right="" margin_bottom="" margin_left="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" /][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

[fusion_builder_container type="flex" hundred_percent="no" hundred_percent_height="no" min_height_medium="" min_height_small="" min_height="" hundred_percent_height_scroll="no" align_content="stretch" flex_align_items="flex-start" flex_justify_content="flex-start" flex_column_spacing="" hundred_percent_height_center_content="yes" equal_height_columns="no" container_tag="div" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" status="published" publish_date="" class="" id="" margin_top_medium="" margin_bottom_medium="" margin_top_small="" margin_bottom_small="" margin_top="" margin_bottom="" padding_top_medium="" padding_right_medium="" padding_bottom_medium="" padding_left_medium="" padding_top_small="" padding_right_small="" padding_bottom_small="" padding_left_small="" padding_top="" padding_right="" padding_bottom="" padding_left="" link_color="" link_hover_color="" border_sizes_top="" border_sizes_right="" border_sizes_bottom="" border_sizes_left="" 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spacing_right_medium="" spacing_left_small="" spacing_right_small="" spacing_left="" spacing_right="" margin_top_medium="" margin_bottom_medium="" margin_top_small="" margin_bottom_small="" margin_top="" margin_bottom="" padding_top_medium="" padding_right_medium="" padding_bottom_medium="" padding_left_medium="" padding_top_small="" padding_right_small="" padding_bottom_small="" padding_left_small="" padding_top="" padding_right="" padding_bottom="" padding_left="" hover_type="none" border_sizes_top="" border_sizes_right="" border_sizes_bottom="" border_sizes_left="" border_color="" hue="" saturation="" lightness="" alpha="" border_style="solid" border_radius_top_left="" border_radius_top_right="" border_radius_bottom_right="" border_radius_bottom_left="" box_shadow="no" box_shadow_vertical="" box_shadow_horizontal="" box_shadow_blur="0" box_shadow_spread="0" box_shadow_color="" box_shadow_style="" z_index_subgroup="regular" z_index="" z_index_hover="" overflow="" background_type="single" gradient_start_color="" gradient_end_color="" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_color="" background_image="" lazy_load="none" skip_lazy_load="" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" render_logics="" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" sticky_offset="" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_origin="" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0" transform_translate_y_hover="0" transform_rotate_hover="0" transform_skew_x_hover="0" transform_skew_y_hover="0" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no" border_position="all"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" font_size="" fusion_font_family_text_font="" fusion_font_variant_text_font="" line_height="" letter_spacing="" text_transform="none" text_color="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""]We have great people here and are looking for more. Come join us - you will love it! Job Title: VP, Continuous Process Improvement Department: Global Operations Position Type: Full-Time, Exempt Location: Work From Anywhere (WFA) in the U.S.

About The Role:

Sterling is looking for a passionate leader for continuous process improvement and change management to build and deliver best in class client and candidate experiences, approach zero defect quality through efficient and effective processes. This role requires a strong leader, highly experienced in business transformation and quality management methodologies, eager to build a process improvement team from the ground up. Reporting into our Chief Fulfillment Officer, this role will work closely with Global Operations, Product, and Client & Sales Operations.

This Is What You’ll Do:

• Establish framework and implement methodologies for continuous process improvement
• Scope projects and processes, prioritize, and identify opportunities for improvement
• Define and implement process improvements on approved key initiatives that focus on: client satisfaction and retention ; quality of service; cost efficiency; process control; compliance
• Build, lead, train, coach and guide a new team of continuous improvement process employees
• Work cross functionally and end-to-end across the customer life cycle to solve problems using a strong analytical toolset
• Ignite change in a fast-paced, dynamic environment
• Be able to dive deep into a product area and suggest product and process changes with client and candidate service in mind
• Optimize global operations to deliver best-in-class service
• Measure success using metrics that tie to experiential performance
• Reduce COGS spend through process improvements and efficiencies
• Grow the use and impact of Lean Six Sigma practices across the organization

This Is the Job For You If You Have:

• Extensive experience as a certified Master Black Belt
• 10+ years experience focused on Lean and continuous improvement
• Proficiency in CI transformation for transactional processes and Commercial area
• Demonstrated success in leading significant change in organizations
• Ability to drive hands on execution in the business and strategic thinking with top leaders
• Ability to apply Lean Thinking and Lean Tools in high volume operations
• Broad business knowledge and ability to link client needs with business processes
• Propensity for identifying issues proactively, making decision with incomplete information, and ability to manage ambiguity
• Excellent project management skills
• Bachelor’s degree required (Operations Management or related field highly preferred). Master’s degree preferred

Apply here: https://sterling.wd5.myworkdayjobs.com/en-US/Sterling/details/VP--Continuous-Process-Improvement--Remote-_R3992

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Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Sterling Check[/fusion_text][/fusion_builder_column][fusion_builder_column type="1_4" layout="1_4" align_self="auto" content_layout="column" align_content="flex-start" valign_content="flex-start" content_wrap="wrap" spacing="" center_content="no" column_tag="div" link="" target="_self" link_description="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="widget-box" id="" background_image_id="" type_medium="" type_small="" order_medium="0" order_small="0" spacing_left_medium="" spacing_right_medium="" spacing_left_small="" spacing_right_small="" spacing_left="" spacing_right="" margin_top_medium="" margin_bottom_medium="" margin_top_small="" margin_bottom_small="" margin_top="" margin_bottom="" padding_top_medium="" padding_right_medium="" padding_bottom_medium="" padding_left_medium="" padding_top_small="" padding_right_small="" padding_bottom_small="" padding_left_small="" padding_top="" padding_right="" padding_bottom="" padding_left="" hover_type="none" border_sizes_top="" border_sizes_right="" border_sizes_bottom="" border_sizes_left="" border_color="" hue="" saturation="" lightness="" alpha="" border_style="solid" border_radius_top_left="" border_radius_top_right="" border_radius_bottom_right="" border_radius_bottom_left="" box_shadow="no" box_shadow_vertical="" box_shadow_horizontal="" box_shadow_blur="0" box_shadow_spread="0" box_shadow_color="" box_shadow_style="" z_index_subgroup="regular" z_index="" z_index_hover="" overflow="" background_type="single" gradient_start_color="" gradient_end_color="" gradient_start_position="0" gradient_end_position="100" gradient_type="linear" radial_direction="center center" linear_angle="180" background_color="" background_image="" lazy_load="none" skip_lazy_load="" background_position="left top" background_repeat="no-repeat" background_blend_mode="none" render_logics="" sticky="off" sticky_devices="small-visibility,medium-visibility,large-visibility" sticky_offset="" filter_type="regular" filter_hue="0" filter_saturation="100" filter_brightness="100" filter_contrast="100" filter_invert="0" filter_sepia="0" filter_opacity="100" filter_blur="0" filter_hue_hover="0" filter_saturation_hover="100" filter_brightness_hover="100" filter_contrast_hover="100" filter_invert_hover="0" filter_sepia_hover="0" filter_opacity_hover="100" filter_blur_hover="0" transform_type="regular" transform_scale_x="1" transform_scale_y="1" transform_translate_x="0" transform_translate_y="0" transform_rotate="0" transform_skew_x="0" transform_skew_y="0" transform_origin="" transform_scale_x_hover="1" transform_scale_y_hover="1" transform_translate_x_hover="0" transform_translate_y_hover="0" transform_rotate_hover="0" transform_skew_x_hover="0" transform_skew_y_hover="0" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="true" border_position="all" first="false"][fusion_widget_area name="avada-custom-sidebar-sidebartext" title_size="" title_color="" hue="" saturation="" lightness="" alpha="" background_color="" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="" margin_right="" margin_bottom="" margin_left="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" /][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]