we are the process and product improvement gurus

We partner with our industry, government, and healthcare clients to help them achieve their goals through proven process and product improvement tools and methodologies.

Who We Serve


We provide practical approaches to efficiently solve product and service delivery problems.


We make the complex simple to enable predictable and superior results. GSA Terms and Conditions


We help our partners navigate the evolving landscape of healthcare.

We Train, Educate and Motivate.

We have the experience, depth, capability and knowledge you’re looking for in a provider. Our training programs cover the full spectrum of industries, from automotive to pharmaceuticals, financial services to government agencies, healthcare to manufacturing.

On average, our consultants have more than 20 years of experience in training, materials development and coaching/mentoring. More importantly, they are all Six Sigma Master Black Belts from such recognized Six Sigma leaders as Texas Instruments, General Electric, Honeywell, Sony, Raytheon, GlaxoSmithKline, Corning, Delphi, Xerox,  and Lockheed Martin.

What We Provide

  • Professional Services: Assessments, Strategy and Leadership
  • Analysis Services Consulting
  • Training: Our Place, Your Place and Online

Meet Our Team

Led by Air Academy Associates’ president and co-founder Dr. Mark Kiemele, each member of our management team brings a unique skill set that rivals any of our competitors. In fact, we trained some of the very first Black Belts at the Six Sigma Research Institute.

Mark J. Kiemele
Mark J. KiemelePresident & Co-founder
Mark J. Kiemele, President and Co-founder of Air Academy Associates, has more than 30 years of teaching, consulting, and coaching experience.
Richard C. Murrow
Richard C. MurrowChief Executive Officer
CEO of Air Academy Associates, Rick has over thirty years of experience at all levels of responsibility in organizational planning,
Denise Rucker
Denise RuckerChief Financial Officer
Denise joined Air Academy in 1999.
George Maszle
George MaszleV.P., Business Process Management
George has over 35 years of business experience
Becky Craig
Becky CraigDirector of Operations
Becky Craig joined the Air Academy team in 2017.
Jeff Murrow
Jeff MurrowDirector of Business Development
Jeff joined the Air Academy team in 2010.
Kathi Swagerty
Kathi SwagertyStrategic Campaign Director
Kathi joined Air Academy Associates in 2004.
Lisa Reagan
Lisa ReaganDirector of Curriculum Development
Lisa Reagan joined Air Academy in 1998.
Terry Newton
Terry NewtonDirector of Air Academy Associates University
Terry J. Newton joined the Air Academy Associates team in 1996 following a twenty year career in the USAF.
James Kogler
James KoglerDirector of Air Academy Associates University
Jim Kogler joined the Air Academy team in 1997.
Dan Denlinger
Dan DenlingerAssociate Project Consultant
Dan Denlinger joined Air Academy Associates in 2007 after leading a Global Engineering program in Delphi’s Powertrain Division.
Melanie DiAntonio
Melanie DiAntonioStrategic Planning and Policy Deployment Associate
Melanie DiAntonio joined Air Academy Associates in 2014.