financial services case studies

we’re solving tough problems for hundreds of industry and government clients.

Accounts Revenue Generation Project

FINANCE

A company’s finance department was not able to capitalize on a 2% discount offered by vendors for processing invoices within ten business days. Over a two year period the company failed to benefit from the discounts 50% of the time resulting in a loss of almost $1 million.

Accounts Withdrawal Accuracy

FINANCE

A health insurance administrator for ASO accounts had a flawed billing process. The result was 25% of the customers had experienced incorrect administrative fees being charged to their account. An additional 8% of the customers were impacted by late withdrawal of fees. A project was launched to
improve internal efficiency (too many reconciliation checkpoints and manual workflows) and decrease customer dissatisfaction.

  • The new process financial benefit of $304,688 and over the course of 8 months
  • There were no errors
  • Cycle time went from 2 weeks to 3 days

AR & DSO Reduction Project

EQUIPMENT SALES ORGANIZATION

The Asia-Pacific branch of this company had been experiencing high overdue Account Receivables (AR) and high Day Sales Outstanding (DSO).

  • Days Sales Outstanding was reduced from 161 to 80 days in less than one year
  • The company has experienced more cash flow available and pays less finance charges to their lenders
  • This project has earned respect from their customers for the control processes on Account Receivables

Invoicing Process Improvement

SALES ORGANIZATION

The branch operation serving this country had an inefficient system of processing invoices and sending them to their customers.
  • 73% reduction in processing time for invoices that are sent once a month
  • 58% reduction in processing time for invoices that are sent as soon as material leaves the warehouse

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